Images Showing Blank

[richard49]

Do you know what's going on here as some images are showing up blank?

This is the first time I've seen this.

Some images from the same day are showing up correctly but not all and I'm very confused as to what to do to cure it.

The images show up correctly in Capture One but not iMatch.

[Mario]

Did you keep the log file from today' session? See log file
These files were processed, but IMatch could not extract a thumbnail. Since these are RAW files, this may be an issue with the WIC codec. IMatch will have logged errors into the log file.
If this was some sort of codec failure or stress issue (other applications running at the same time? Virus Checker? ...) you can just select the files, press Shift+Ctrl+F5 and to a forced rescan.

[richard49]

Thank you so much Mario, Shift + Ctrl + F5 and forcing a rescan worked a treat.

Thank you so much for a quick and precise response, it's appreciated.

Richard

[Mario]

If this happens again, make a copy of the log file (Help menu).
If IMatch cannot extract a thumbnail, it usually logs the error message returned by the WIC codec or image processing library to the log. This will be helpful in analyzing this.

[richard49]

I'll make a point of that Mario, thank you.