Imatch doesn't start

[monochrome]

New install of 2020.9.4 64 bit on a Windows10 device. I uninstalled previous version before installing the newest. I click on the icon but nothing happens. There is no log file being created in the usual place (Users-Appdata-Local-Temp). The system application event log shows an app crash but not much more.

Where to check for more clues?

[Mario]

Which version did you have installed before?

If IMatch does not even a log file, it is stopped immediately after start.
Typical causes: Virus checker or a PC without support for AVX (see https://www.photools.com/7438/the-photools-com-system-information-utility/)

[monochrome]

It was the AVX. (Old Atom processor in the notebook.) Downgrading to 2019.8.4. Thanks!

[Mario]

If you downgrade, don't forget to restore the settings database as (IMatch.PTS), all apps, configuration files etc.
I don't test or support downgrades and things change between versions, so using a settings database updated by a newer version with an older version may cause issues.

[monochrome]

Wasn't a problem. I think IMatch didn't even get that far in its startup, so it never touched the settings.