Program update

[pmcabinet]

I had to cancel the latest update installation part way through. Now I cannot find iMatch on my PC - it looks like the program has been uninstalled, and I cannot find the downloaded update to restart it. Where should I look? (None of the existing shortcuts work.) Please tell me my database has not been deleted!

The latest database backup I have is from 20/05/2024 - many images have been added since then.

I hope there's a simple answer. Fingers crossed.

[axel.hennig]

Hi,

if the program was uninstalled (not sure how this could happen), your IMatch database should still be on your computer.

The IMatch "program" (the exe to double-click which opens IMatch should be here:
C:\Program Files\photools.com\imatch6\IMatch2023x64.exe

You can just download and (re-)install IMatch. If it is already on your computer, it will be just "updated" (independently if it is already on the newest version), otherwise it will be installed.

Backup: If you add many images to your IMatch database run your backup-software afterwards. I recommend to run a backup at least every day.

[pmcabinet]

Phew! Thank you axel.hennig. I downloaded the program again (photools.com/customer) and the up-to-date database has been restored after installation.

You are of course so completely right about backups; I had grown casual because iMatch seemed to be so reliable. Lesson learned!

Many thanks.

[philburton]

Not to be a nag or overly strict, but daily backups are critical, particularly with SSD or NVMe drives. With mechanical "spinning rust" you will get warnings, such as squeals or increased read/write times.  With SSD and NVMe, which have no moving parts, the drive can go "poof" without warning.

Oh and one more thing.  Do the backups to a different physical drive than the drive with all your data.