preview thumbnails...

[minstrel]

I've one file type that refuses to display in IMatch5.3.12.
It's a .ppp file from 'PagePlus x8' which previews properly on the windows desktop, but not in IMatch.

I looked into WIC ...yet I don't suspect it's the issue here.

Any thoughts?

[Mario]

I'm not sure what I could do about this. You are not giving me a lot of information here...

Did you check the log file for error messages related to the file?
When IMatch encounters an unsupported file format, it asks Windows to provide a thumbnail. If this fails, IMatch displays the file as an icon.
The error message returned by Windows will be written to the log file.

Did you upload the file as a sample somewhere so I can look at it (you can also send it by email).
I doubt that there is a WIC codec for PagePlus, unless the vendor of PagePlus provides one.

[minstrel]

Just posted an email to you with enclosed .ppp & log file.

That may help...and thanks for your efforts!

[Mario]

I get the same message as contained in your log file.
Windows returns an "unknown file format / not supported" error message when IMatch asks for a thumbnail/preview.

Cannot do more. Ask your application vendor for a WIC codec or a shell extension for Windows. IMatch will then use this automatically.

[minstrel]

OK...I'll approach Serif.  Thanks again for your time and attention!

[Mario]

You could create JPEG "previews" in the original application and store this JPEGs in the same folder or a sub-folder.
Then make them a buddy of the PPP, and also a version and set the "visual proxy" option. IMatch then uses the JPEG files to represent the PPP files, for thumbnails, previews, in the Viewer etc.