Crash when playing MOV videos in the Quick View panel - Large Debug Dump file

Started by BanjoTom, January 20, 2016, 08:10:39 PM

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BanjoTom

I've repeatedly crashed IMatch (producing a zipped debug dump file of about 225 Mb) when viewing videos (MOV format) and trying to play them from the media controls that show at the bottom of the Quick Viewer panel.  I don't have the same problem with MP4 videos. 

How can I send such large zipped files to you to investigate?  Or is this already a known problem? Thanks!
— Tom, in Lexington, Kentucky, USA

Mario

This crash happens inside the Windows component itself. The Quick View Panel basically hosts this component as provided by Windows.
This component seems to get more unstable with each Windows version, or maybe is just allergetic to Apple MOV.
I cannot do anything about this, except disabling the player entirely.
-- Mario
IMatch Developer
Forum Administrator
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BanjoTom

OK, thanks.  I can easily work around this problem . . .  I just had not encountered it before. 
— Tom, in Lexington, Kentucky, USA