Database strange behaviour

[zematima]

Hi:
As always I made a new directory on Windows Explorer with several sub directories.(E1.jpg)
Went to IMatch and on the node 17 meses I use Ctrl+Shift+F5.(E2.jpg)
What happens:
On the node nothing happens (E2.jpg)
On the top of the database I have all the 17 meses directory. (E3.jpg)
Any ideas?
Thanks in advance.
JRosa.


[attachment deleted by admin]

[Mario]

Press <F5> once after clicking somewhere in the tree. This reloads the database tree and re-aligns the parent and the new children.

[zematima]

Hi:
Doesn't work.
As told this is what I have:
In my external hard drive I added the folder Erra:
So I have:
E:\Fotos  Zé\Fotos 21\Rita 1_2 anos\17 Meses\Erra (with 6 sub folders each one with photos)
                                                                            Fajarda (with 1 sub folder with photos)
                                                                            Montijo Kids to Kids 29_03_2014 (with 1 sub folder with photos)
                                                                            Sintra (with 1 sub folder with photos)
In IMatch I right click on 17 meses and choose Rescan Now or F5, Ctrl+Shift+F5,Shift+F5, nothing works (well it works as follow)
The result is that IMatch puts all this on the top of the database :
17 Meses\Erra (with 6 sub folders each one with photos)
                Fajarda (with 1 sub folder with photos)
                Montijo Kids to Kids 29_03_2014 (with 1 sub folder with photos)
                Sintra (with 1 sub folder with photos)
In Fotos 21\Rita 1_2 anos\17 Meses\ remains what I had before:
17 Meses\Fajarda (with 1 sub folder with photos)
                Montijo Kids to Kids 29_03_2014 (with 1 sub folder with photos)
                Sintra (with 1 sub folder with photos)
Thanks in advance,
JRosa.

[Mario]

If the parent folder(s) of the folder you add are not in the database, IMatch will link your new folders under the drive/media node.

[zematima]

Hi:
The parent folder exists:
Tried again wit other folder (please see E5.jpg)
I had a folder called Antigas in Fotos 2 with 137 pictures.
I added a folder called Pai Zé.
Rescan Now over the folder Antigas.
What happened:
It was created a new folder and sub folder under the drive/media node.
Never happened before.
Thanks in advance,
JRosa.



[attachment deleted by admin]

[Mario]

Run a database diagnosis and send me the log file. It will show all folders in your database, maybe I can see what the problem is.
Whenever IMatch cannot find the parent folder of a folder in the database, it links it to the top-level. This is what happens in your case. Make sure all parent folders are in the database etc.

[zematima]

Hi Mario:
This is the diagnosis file.
Thanks for your support.
JRosa.

[attachment deleted by admin]

[Mario]

The folder E:\Fotos  Zé\Fotos 13\Recuperações\ reports 8 child folders, but apparently has 10 or more?
I don't know how you managed to do this, or in which sequence you add the child folders or something. I don't recall having a similar support case ever, and this code is really tested and many years old.

I suggest you just rescan

E:\Fotos  Zé\Fotos 13\Recuperações\

and let IMatch re-establish the links of all child folders.

[zematima]

Hi:
The folder E:\Fotos  Zé\Fotos 13\Recuperações\ reports 8 child folders, which is correct in IMatch and in the external drive.
The first one (Alhandra) has 5 sub folders.
Any way we can close this post , because I put my backup file from another external drive and it is working as expected.
I only have to categorize about 200 / 300 hundred files again.
No big deal.
Thanks again for your time.
JRosa.

[Mario]

This is what I see in the log


E:\Fotos  Zé\Fotos 13\Recuperações\
E:\Fotos  Zé\Fotos 13\Recuperações\Alhandra\
E:\Fotos  Zé\Fotos 13\Recuperações\Bia\
E:\Fotos  Zé\Fotos 13\Recuperações\Dina\
E:\Fotos  Zé\Fotos 13\Recuperações\M.João\
E:\Fotos  Zé\Fotos 13\Recuperações\Pai Zé\
E:\Fotos  Zé\Fotos 13\Recuperações\Sampaio\
E:\Fotos  Zé\Fotos 13\Recuperações\Mota\
E:\Fotos  Zé\Fotos 13\Recuperações\Vasco Lima Couto\


so Pai Zé should show up as a child folder of E:\Fotos  Zé\Fotos 13\Recuperações\ in the folder tree, unless there is some sort of weird problem. I would need the database in my lab to tell you more.