No access to photoolsweb.com

[Carlo Didier]

Been away a while and now I wanted to downlaod the latest update for iMatch.
But I can't even get to the login ... see attached errors from Firefox and IE.

[Carlo Didier]

Note that in IE, TLS 1.0, 1.1 and 1.2 ARE turned on.

[Mario]

The new site works with IE 11, Edge, FF and Chrome. On Mac. Windows, Linux, Android and iOS.
The site is on-line for four weeks now. 12 weeks including the beta test.

Your screen shot looks like IE, right?
I just tested IE 11 and it works. Firefox is my work browser, I use it all the time.

Did you just try to clear your browser cache (Shift+Ctrl+Del)?
Unusual plug-ins? Proxy? Firewall? Other security stuff?

You are apparently the only user with this problem so I have no experience.

Firefox reports:



Super quality certificate, very high encryption standards. Only the best for my users.

[Carlo Didier]

Clearing the cache in FF did the trick. Thanks!
I've been absent here for a long time, so I have to relearn everything 

[Mario]

Clearing the cache in FF did the trick. Thanks!

This often helps to solve such strange issues. Browsers cache a lot to speed things up, but sometimes the cache gets in the way...

I've been absent here for a long time, so I have to relearn everything 

Just post when you have questions.
The IMatch help is very good to freshen your knowledge up. I use it myself frequently, because IMatch is so big and can do so much, impossible to remember everything.

[Carlo Didier]

Hmm, still couldn't download in Firefox ... tried several times but always got a "failed" at the end of the doenload.
Copied the last download link into IE and there it worked ... strange.