Unable to filter only folders with IMWS

[Aubrey]

I am trying to only see folder \\mybooklive\Public\Processed images\2017, for a user named 2017.

When I use my setup, no folder appears under Folders|Database in IM web browser. What is going wrong? I think I have set up the configuration as per the help file.
First excluded all folders using .*
Then included folder I want with \\\\mybooklive\\Public\\Processed images\\2017
(See line 54 & 55 of attached file)

Other information:
Most files in the folder have been assigned to a category, and as I have not excluded category I can access files through "Categories"

(I have an identical problem with user named family accessing only a folder named \\mybooklive\public\Processed images\Scanned\Scan Ireland B and W)

Attachment:
I'm attaching the imwsconfig.xml file. It's probably better than screen dumps of the various windows during the setup.

Any thoughts as to what I might try. I've been working the issue for most of the afternoon!

Thanks,
Aubrey.

[Aubrey]

OK solved.
Although mybooklive is generic to my network I changed the command to \\\\192.168.10.1\\ etc.

Now it works - makes sense!

I have a fixed ip address for mybooklive so everything is fine.

Aubrey.

[Mario]

ACLs filter folder names by their actual name (as shown in the Media & Folders View). These names are not sensitive to IP adresses or anything - the folder name in the database does not change when you access the database from IMatch WebViewer.

[Aubrey]

A little strange that it did not work with \\mybooklive.
i was following the instructions on in the help file "Don't use drive mappings". I think that it used to work.

Anyway, as I don't use floating IP addresses on most devices on home network, defining an ip address is easy.
Life's too short to figure out what's wrong with my network!

Thanks,
Aubrey.

[Mario]

The "drive mappings" recommendations is because services cannot access drive mappings - only UNC shares.
When you have an UNC share like \\MACHINE\Folder\Bla indexed in your database, folder ACLs will use on that name - it's basically a string comparison between the folder names in your database and the regular expression in your ACL.