Camera card not found all the time

[Stuntflyer]

My IMatch database has the drive letter for my camera card reader drive "F". The reader is installed into a 5 1/4" bay on my computer. The first time I insert the card into the reader, IMatch finds the card after a "rescan now" on the DCIM sub folder. With IMatch still open, If I take the card out, shoot more photos and re-insert the card into the reader, IMatch can no longer find the card using the previous procedure. I have to "Relocate"(update the folder location) "F" and then "rescan" the DCIM sub folder.

Mike

[Mario]

Windows accesses the file system only via Windows.
If you have to relocate, maybe your card reader has changed the media id of the card?

As always a log file of that IMatch session would be useful.

[Stuntflyer]

just went to create the log file and now it's working fine. Go figure!

M

[Mario]

Creating a log file after a problem happens is usually not helpful.
Remember to keep the log file of the session where you've experienced the problem (Help menu > Support > ... Copy Logfile). This way we see the data recorded when the problem happened, which is often helpful.