photools.com Community

IMatch Discussion Boards => General Discussion and Questions => Topic started by: dadu on September 30, 2021, 05:32:04 PM

Title: IMatch 2021.8.2 is not prompting to update....
Post by: dadu on September 30, 2021, 05:32:04 PM
I saw the update announcement on FB, and so I opened IMatch but didn't get the usual "IMatch is up-to-date" OR a "new update available"message.
Also, nothing happens when I try "Help>Check for Updates".
Title: Re: IMatch 2021.8.2 is not prompting to update....
Post by: Mario on September 30, 2021, 05:46:44 PM
Please read the red paragraph again included in every update announcement since version 2021.8.2, e.g.

https://www.photools.com/community/index.php?topic=11825.0
Title: Re: IMatch 2021.8.2 is not prompting to update....
Post by: dadu on September 30, 2021, 05:56:47 PM
Thanks, Mario. I hadn't seen the interim updates and don't use IMatch every day.
Title: Re: IMatch 2021.8.2 is not prompting to update....
Post by: Mario on September 30, 2021, 06:11:51 PM
I recommend that you subscribe to the Announcement board here in the community or follow me on Facebook or Twitter.
These 3 channels are what I use to inform users about new updates, critical issues etc. Very low volume, no SPAM.
Title: Re: IMatch 2021.8.2 is not prompting to update....
Post by: dadu on September 30, 2021, 06:31:03 PM
Well, there's another thing I didn't know I could do: Subscribe to the Announcement forum!
Done. Thx!
Title: Re: IMatch 2021.8.2 is not prompting to update....
Post by: Mario on September 30, 2021, 06:44:25 PM
That's a conundrum: How to tell users what they don't know when I don't know what they don't know... (https://www.photools.com/community/Smileys/photools/confused06.gif)

The community has it's own help page: https://www.photools.com/community/index.php?action=help