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IMatch Discussion Boards => General Discussion and Questions => Topic started by: Rene Toepfer on July 13, 2023, 07:17:32 PM

Title: [2023.1.16] Off-line even online
Post by: Rene Toepfer on July 13, 2023, 07:17:32 PM
Why prompts IM that a folder is off-line even it is on-line?

On-line: No
Screenshot 2023-07-13 191232.png

even On-line:
Screenshot 2023-07-13 191527.png
Title: Re: [2023.1.16] Off-line even online
Post by: Mario on July 13, 2023, 07:23:44 PM
1. IMatch determines if a folder is on-line / accessible by asking Windows for some information about the folder (GetFileAttributes). If this returns an error, IMatch assumes that the folder is off-line.
If your NAS box returns an error, this will be the result.

1. Check if the media serial number and label matches the corresponding drive / share in your IMatch database.
If they don't match, you need to relocate the folder.

Some SAMBA instances running on some Linux versions running on some NAS boxes are known to randomly change the media serial number or label. Make sure all the software on your NAS is up-to-date.


Title: Re: [2023.1.16] Off-line even online
Post by: Rene Toepfer on July 13, 2023, 07:39:22 PM
Quote from: Mario on July 13, 2023, 07:23:44 PMSome SAMBA instances running on some Linux versions running on some NAS boxes are known to randomly change the media serial number or label. Make sure all the software on your NAS is up-to-date.


That's a good point! Synology distributed an update of Samba with latest DSM 7.2 which I have installed today. As long as DSM 7.1 was running on the NAS IM determinded as on-line even the minor updates.

Is it possible to supress determination of IM with regards of a serial number of a drive?
Title: Re: [2023.1.16] Off-line even online
Post by: Mario on July 13, 2023, 07:40:48 PM
QuoteIs it possible to supress determination of IM with regards of a serial number of a drive?
No.
Title: Re: [2023.1.16] Off-line even online
Post by: Rene Toepfer on July 13, 2023, 08:40:26 PM
Thanks for your support! Afterwards relocating all files are determined as online again.
Title: Re: [2023.1.16] Off-line even online
Post by: Mario on July 13, 2023, 08:57:05 PM
Maybe it was just a one-time thing, after installing the new SAMBA version.